Privacy Policy

Bloody Mary’s Hotel is committed to respecting your privacy and ensuring the processing of your personal data collected via the website https://www.bloodymarysborabora.com/ 
complies with the EU law n°78-17 of 6 January 1978 as amended, relating to data processing, files and civil liberties, and with the EU's General Data Protection Regulation (GDPR).

This policy explains what information we collect, how it is used, and how it is protected.

Information We Collect
We may collect the following personal information:

• Name and contact details (email, phone)
• Address
• Booking information
• Payment details
• Travel details (arrival, departure, preferences)
• Communications and requests

How We Use Your Information
Your data is used to:

• Manage reservations and stays
• Provide personalized service
• Communicate with you
• Improve our services
• Send news, updates or offers (if you opt in)

Third-Party Services
We may share your data with trusted partners, including:

• Booking systems (e.g., Agilysys / SiteMinder)
• The chosen marketing platform (e.g., Brevop, MailPerformance)
• Analytics tools
• Customer service providers

All partners are required to respect data confidentiality.

Website Use & Cookies
When browsing our website, cookies may be used to:

• analyze traffic and usage
• improve user experience
• personalize content

You can manage or disable cookies in your browser settings.

Contact Forms & Newsletter
When submitting a form or subscribing:

• We collect your contact details to respond or communicate
• Newsletter subscriptions are optional
• You may unsubscribe at any time

• Social networks

Our website may include elements linked to social networks (such as buttons or plug-ins) that allow you to share content or interact with our pages.
If you are connected to a social network while browsing, these elements may allow that platform to track your activity on our website.
The collection and use of this information are governed by the privacy policies of the respective social networks. Bloody Mary’s Hotel has no control over how this data is processed.
We invite you to consult the privacy policies of these platforms to learn more about how your data is used and how to manage your privacy settings.

Reservations
When making a booking:

• Personal and payment information is securely processed
• Data is used to prepare your stay and complete transactions

During Your Stay
We may collect information related to your stay, including:

• preferences
• requests
• expenses
• guest profile details

This helps us provide a better experience.

Data Storage & Security
Your data is stored securely and accessible only to authorized personnel.
We take appropriate measures to protect your information. However, no system can guarantee absolute security, and risks such as unauthorized access, technical issues, or malicious activity may occur.

Data Retention
Your data is retained only as long as necessary for operational, legal, or service purposes.

Your Rights
You may:

• access your data
• request corrections
• request deletion (subject to legal requirements)

To do so, you may contact:
stay@bloodymarys.com

Proof of identity will be required.

Updates
This Privacy Policy may be updated at any time. Any significant changes will be communicated on this page.